“Close cooperation is not counter to shouldering the burden. On the contrary, the more closely the client is involved in the process, the better we know how to give them peace of mind.”
The schedule of requirements that is drawn up at the start of the project will often then be developed further in practice. Only an involved client who knows which decisions have already been taken (and why) can make well-informed decisions at the point when we need to get results.
At Spark, we constantly see the value of close cooperation in the long-term relationships that we have with our clients. They’re more likely to contact us, whether it’s about an entire development process or just a small part of it, like certification. The lines become shorter and less formal making every subsequent project more efficient and more enjoyable. They only need to say the word and we understand what the client is looking for, the client increasingly knows what we need to help them, and the collaboration becomes almost intuitive.