.svg.png)
Lasting impact through hands-on innovation sessions
Innovation does not depend on a single ‘maverick’ in your organization. The best ideas can emerge from everybody, at any level and from different departments. But you need to unlock innovation competences across the company to get real innovation power. Ensuring everybody understands their impact and feels empowered to contribute to the experiences of colleagues and clients. But how do we stimulate this positive innovation power within organizations?
Together with Camillo Spratt, Innovator and Disruption Officer, Spark facilitates Innovation programs for different organizations. For HTM (a large public transport company) Spark facilitated five different seasons of our innovation program with the Innovation Manager from HTM, Peter Smit. The result: cross-departmental collaboration, new ideas from across the organization, empowered and competent professionals throughout the whole organization and a lasting cultural shift towards collaboration, professionalism and client centered thinking.
Making lasting impact
Cross-departmental collaboration
Developing a more engaged mindset
Hands-on innovation
The innovation sessions brought together a diverse group of HTM employees, tram- and bus drivers, technicians, IT-specialists and office staff from multiple departments. During the innovation program, which consisted of different interactive sessions, the ‘new innovators’ learned simple techniques and tools and got different canvasses to research client-needs and built solutions in a hands-on way.
The design thinking methodology and Spark’s world class innovation experience guided the energetic process: gathering insights, generating ideas, building different prototypes and test and defend them in the organization. Our approach led to small but important product improvements that were easy to implement, and to larger initiatives such as the mobile bus shelter, which Spark helped develop.
